Senior Complex Claims Specialist

Senior Complex Claims Specialist

Location: New York, Atlanta, Phoenix or Chicago | 120K - 130K Base + Bonus + Benefits Package

$0.00 /Each.
In Stock

We are currently recruiting for a Senior Complex Claims Specialist – GL and Bodily Injury in New York, Atlanta, Phoenix or Chicago. The ideal candidate will have 7-10+ years of experience handling claims, expert knowledge of General Liability and Bodily Injury coverage with a proven track record of positively affecting highest severity claims outcome. This person adjudicates assigned claims within given authority and provides operational support. 120K-130K Base + Bonus + full benefits package


  • Adjust to resolution the highest severity claims and drafts the most complex technical coverage analysis and letters required in the given claim department
  • Acts as subject matter expert within the GL & Bodily Injury team
  • Leads litigation best practices and strategy including attending and leading trials and mediations
  • Use superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions
  • Identify and provide potential solutions for emerging exposures and claims trends
  • Identify suspected fraudulent claims and track with special investigations unit
  • Accurately document claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
  • Develop content and conduct training for claims team and underwriters
  • Review and analyze claim documentation and legal filings
  • Mentors other team members


  • B.A./B.S degree from an accredited College or University
  • 7-10+ years of claims handling experience. A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
  • Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation
  • Expert knowledge of General Liability coverage and Bodily Injury
  • Expert knowledge of litigation process and negotiation skills
  • Proven track record of mentoring others
  • Excellent verbal and written communication skills
  • Advanced analytical skills

120K-130K Base + Bonus + full benefits package. Must be located in one of the following areas: New York (Westchester County), Atlanta (Dunwoody Sandy Springs), Phoenix (Scottsdale, AZ) or Chicago (Financial District). Currently Remote & Hybrid in-office schedule.

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