We are currently recruiting for a Bilingual Operations Specialist in Miami, FL (Brickell Financial District). Hybrid schedule in-office and remote. Must be bi-lingual - Spanish a must and Portuguese is a plus. The Operations Specialist will primarily support the business, growth and development of various insurance product portfolios. 60K-70K Base + Bonus + Full Benefits Package.
Responsibilities:
- Handle the processing of policies, including data entry, policy issuance, endorsements, cancellations, ensuring accuracy and compliance with regulatory requirements.
- Support specialty lines of insurance including fine art, product recall and terrorism portfolios.
- Prepare, review and organize documents, contracts, and reports related to policy and claims ensuring completeness and accuracy.
- Collaborate effectively with internal stakeholders, including underwriters, claims adjusters, and other departments to facilitate the exchange of information.
- To work within a plan of key performance indicators and meet headline targets of service for facultative reinsurance brokers in Miami, as well as in Latin America.
- Assist with the set-up of new classes of business as the opportunities arise.
- Maintain and develop existing relationships with regional brokers and contacts.
- Maintain and exceed all Service Level Agreements.
- Maintain compliance with the adopted rules, working procedures and other forms of best practices.
- Assist with other projects, as assigned.
Requirements:
- 1-3+ years of experience in a corporate setting; preferably in a critically thinking support role; (re)insurance experience is ideal.
- be proficient in Spanish and English. Portuguese would be a plus.
- organizational, numerical and analytical skills.
- to effectively interact with all levels of internal and external customers, including brokers.
- skills in Microsoft Office (Excel, Word, PowerPoint, Outlook) and Internet applications.
Local candidates only. Must be in a commutable range to Miami office (Brickell). No sponsorship. US citizen or permanent resident / green card holder only. Hybrid schedule in-office & remote. 60K-70K Base + Bonus + Full Benefits Package. To apply email resume to petrina@bellwetherstaffing.com