We are currently recruiting for a Manager Claims (Professional Lines – Cyber & Tech E&O) in Hartford, CT, NYC, Atlanta, GA, Scottsdale, AZ or Chicago, IL. Hybrid in-office 2 days required. This is an AVP level, Team Manager responsible for leading a team of claims professionals who are handling claims, including matters in litigation, involving Cyber, Technology PL, Media and Crime. The manager will develop, manage, and motivate a high-performing team and have excellent technical claims handling including complex coverage analysis, people management, and leadership skills. 175K – 200K Base + Bonus + Benefits Package
Responsibilities:
- Responsible for team performance and growth, driving employee engagement and individual development as well as providing feedback to the team, including the performance management process
- Allocate new claims, reopened claims, and claims transfer due to severity
- Review coverage analysis drafted by team, including denials
- Drive litigation management for team
- Act as the escalation point for customers and brokers
- Drive Key Performance Indicators and adherence to Best Practices
- Identify and provide solutions for key issues and trends to senior management
- Prepare for and participate in Roundtable presentations
- Partner with VP and/or Director in presenting reserve analysis and claims trends
- Participate in the Claims/UW/Actuarial feedback loop
- Partner with HR in managing recruitment and on-boarding
Requirements:
- B.A./B.S degree from an accredited College or University, JD degree from an ABA accredited law school is preferred
- 10+ years of claims handling experience with 5+ years of experience handling Cyber, Tech E&O and Media. Cyber and Tech E&O are a must.
- 3-4+ years of Claims team management experience
- Expert knowledge of claims handling: coverage analysis, litigation management and negotiation
- Excellent analytical, critical thinking, verbal and written communication skills
- Success advancing product innovation, improving claims processes and/or developing a greater understanding of the business
- Technical leader with ability to respond to challenges that may arise
Local candidates only. Must be located in a commutable range to one of the locations listed. To apply email resume to petrina@bellwetherstaffing.com