We are currently recruiting for a Claims Process Analyst in the New York area (NYC or White Plains, NY), Atlanta, GA or Scottsdale, AZ- Hybrid schedule. As a Senior Claims Process Analyst, you will be part of the operations function, supporting continuous and process improvement projects and initiatives to support US Claims with a focus on Process, Controls and Compliance. The role and responsibilities will vary from project to project depending on the needs of the business. This role reports to the Head of US Claims Operations.100K–130K Base + Bonus + Benefits Package
Responsibilities:
- Assist in defining, governing and implementing wider policy and process controls.
- Ensure governance and compliance with routine audits.
- Ensure the accuracy, quality and relevance of your analysis and recommendations.
- Lead business analysts and change management activities to ensure that all changes around people, processes and technology are discussed with the stakeholders involved; documented and embedded into working practices, training and empowering stakeholders to become experts in these changes.
- Coordinate activities for policy & process definition, lifecycle, adherence & review
- Conduct research and analysis to understand business needs and control gaps
- Lead future claims system integration efforts by applying LEAN and Agile methodologies.
- Lead efforts focused on identifying, scoping, and prioritizing continuous improvement projects that align with the department's strategic plans.
- Help to introduce the required changes to processes and systems.
- Ensure that they are smoothly embedded into business operations with appropriate controls.
- Demonstrate a strong understanding of costs, benefits and business impact.
Requirements:
- 5+ years of operational and/or technical experience with a focus on Compliance, Regulatory or Controls.
- Experience as a business or compliance analyst at a carrier.
- Track record of working with senior stakeholders.
- Experience leading smaller projects and initiatives.
- Knowledge of claims processes, operating controls and operating models.
- Experience in the insurance industry with an emphasis on Property & Casualty operations.
100K–130K Base + Bonus + Benefits Package. To apply email resume to porecchio@bellwetherstaffing.com