We are currently recruiting for an Underwriting Assistant / Operations Coordinator in Miami, FL (Brickell office). Hybrid schedule. This is a great opportunity to join a growing operations team. The UA / Operations Coordinator is responsible for providing administrative support and continuous improvement to the business unit, underwriters and brokers in Corporate Protection Insurance / Crisis Management. 60K – 70K Base + Bonus + Benefits Package.
Responsibilities:
- Processing of submissions, quotes, binders, maintenance, loss-runs and other administrative work, meeting established SLAs.
- Provide high quality service and operational support to underwriting teams and brokers, ensuring quality, consistency and reliability.
- Develop and maintain document templates and process template change requests.
- Assist with embedding regulatory controls and producing necessary reporting.
- Build strong knowledge of the business and all processes and systems involved.
- Champion operational best practice, identifying opportunities for improvements in process, service, quality, and time taken to complete tasks, and participating in solution design.
- Protect privacy or disclosure of information that is highly sensitive.
- Assist in projects as needed.
Requirements:
- A strong academic background and/or strong relevant business experience.
- Excellent analytical skills, technical savvy, including strong proficiency with MS Office
- Demonstrate high quality administrative and organizational skills.
- Strong work ethic and willingness to learn and develop, with a strong desire to undertake additional responsibilities.
- Excellent communication skills, with confidence to build relationships at all levels, and ask questions to ensure requirements are understood.
- Strives for service excellence, with superb attention to detail and strong commitment to quality.
- Consistently meets service levels and takes personal ownership of work, prioritizing and organizing workload to meet tight deadlines.
- Able to work under pressure and manage needs and demands of various stakeholders.
- Solve challenges using own initiative to explore solutions before asking for answers.
- Proactive, pre-empting issues and demonstrating a willingness to learn about the wider business / products.
- Spanish language knowledge a plus
Local candidates only. Must be in a commutable range to Miami office (Brickell area). No sponsorship. 60K – 70K Base + Bonus + Benefits Package. To apply email resume to petrina@bellwetherstaffing.com